Comments on: A Guide for Marketers; 5 Situations Where You Shouldn’t Use Automation

By: Godwin Adoga

Godwin Adoga — Thu, 23 Nov 2017 11:56:22 +0000

In reply to Lorraine Reguly. Machines lack emotion, and that is a major flaw in the usage of automation. Thank you for stopping by Lorraine.

By: Suresh Lukhi

Suresh Lukhi — Thu, 16 Nov 2017 06:34:31 +0000

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By: Lorraine Reguly

Lorraine Reguly — Wed, 15 Nov 2017 21:38:58 +0000

I hate posts and social media updates that are automated. They also seem to get less engagement, for the reasons you listed here.

By: Godwin Adoga

Godwin Adoga — Tue, 14 Nov 2017 21:39:08 +0000

In reply to Joy Healey. Hello Joy, Oh the support ticket ones drive me crazy too. Especially when I need to get assistance urgently. Businesses need to learn that satisfied customers bring in the best referrals, and its risky to let bots handle your inter personal operations. Thanks for stopping by.

By: Joy Healey

Joy Healey — Tue, 14 Nov 2017 18:31:08 +0000

Hi Godwin,
The automated messages that drive me crazy are when I create a customer support ticket and carefully explain everything I have already tried to resolve the problem, but I just get back a message supposed to solve my problem, but it’s obvious they haven’t read the question.
So for example if they tell me to clear the cache and I have ALREADY cleared the cache! Even worse if I have waited 24 hours or more to receive the “canned response”.
Joy Healey – Blogging After Dark