Can GPT-4 Reduce The Human Cost Of Content Moderation? OpenAI Thinks So

OpenAI unveils an AI moderation system using GPT-4 to reduce the mental burden on human moderators.

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OpenAI announced it has developed an AI system using GPT-4 to assist with content moderation on online platforms.

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The company says this system allows for faster iteration on policy changes and more consistent content labeling than traditional human-led moderation.

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This move aims to improve consistency in content labeling, speed up policy updates, and reduce reliance on human moderators.

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It could also positively impact human moderators’ mental health, highlighting the potential for AI to safeguard mental health online.

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OpenAI explained that content moderation is challenging work that requires meticulous effort, a nuanced understanding of context, and continual adaptation to new use cases.

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Traditionally, these labor-intensive tasks have fallen on human moderators. They review large volumes of user-generated content to remove harmful or inappropriate materials.

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