SAP Plans to Use OpenAI's Chatbot ChatGPT Amid Growth in Quarterly Revenue

Business software maker SAP on Friday reported first-quarter revenue above analysts' expectations, backed by growth in its cloud business but lowered its outlook for the year due to the divestment of its Qualtrics unit.

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SAP, which in January announced plans to cut 3,000 jobs as it looked to cut costs, foresees no more restructuring this year and plans to use artificial intelligence technologies like generative AI in its products.

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While tougher economic conditions have riled big technology companies, SAP has still been able to grow its revenue by 10 percent in the first quarter to EUR 7.44 billion (roughly Rs. 60,700 crore), beating a company-provided consensus.

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It said it was working with Microsoft-backed OpenAI's chatbot ChatGPT that can provide human-like responses to questions.

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We were studying ChatGPT for quite a while... we have built over 50 AI use cases, embedding them with our technology," CEO Christian Klein said in an interview. Those use cases will be available to customers next month after its annual Sapphire conference, he said.

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SAP also has an internal committee with customers, researchers and analysts to check for biases in AI use cases and guard against potential misuse of the technology, Klein said.

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SAP Plans to Use OpenAI's Chatbot ChatGPT Amid Growth in Quarterly Revenue

SAP announced plans to lay off 3,000 jobs as it looked to cut costs.

Brought to you by Trickyenough

Business software maker SAP on Friday reported first-quarter revenue above analysts' expectations, backed by growth in its cloud business but lowered its outlook for the year due to the divestment of its Qualtrics unit.

Brought to you by Trickyenough

SAP, which in January announced plans to cut 3,000 jobs as it looked to cut costs, foresees no more restructuring this year and plans to use artificial intelligence technologies like generative AI in its products.

Brought to you by Trickyenough

While tougher economic conditions have riled big technology companies, SAP has still been able to grow its revenue by 10 percent in the first quarter to EUR 7.44 billion (roughly Rs. 60,700 crore), beating a company-provided consensus.

Brought to you by Trickyenough

It said it was working with Microsoft-backed OpenAI's chatbot ChatGPT that can provide human-like responses to questions.

Brought to you by Trickyenough

We were studying ChatGPT for quite a while... we have built over 50 AI use cases, embedding them with our technology," CEO Christian Klein said in an interview. Those use cases will be available to customers next month after its annual Sapphire conference, he said.

Brought to you by Trickyenough

SAP also has an internal committee with customers, researchers and analysts to check for biases in AI use cases and guard against potential misuse of the technology, Klein said.

Brought to you by Trickyenough