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		<title>7 Effective Steps in Planning an Ad Campaign</title>
		<link>https://www.trickyenough.com/effective-steps-in-planning-an-ad-campaign/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=effective-steps-in-planning-an-ad-campaign</link>
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		<dc:creator><![CDATA[Robin Khokhar]]></dc:creator>
		<pubDate>Thu, 11 May 2023 09:45:34 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Ad campaign]]></category>
		<category><![CDATA[ad campaigns]]></category>
		<category><![CDATA[Campaign]]></category>
		<category><![CDATA[campaigns]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Plan]]></category>
		<category><![CDATA[planning]]></category>
		<guid isPermaLink="false">https://www.trickyenough.com/?p=83366</guid>

					<description><![CDATA[<p>Planning an advertising campaign is a crucial stage in any company. If this is not done, advertising campaigns often become chaotic and random. It leads to a decrease in efficiency and an increase in advertising costs. Therefore, any advertising campaign requires serious preparation. Its planning should be done step by step: One of the most...</p>
<p>The post <a href="https://www.trickyenough.com/effective-steps-in-planning-an-ad-campaign/">7 Effective Steps in Planning an Ad Campaign</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
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</head><body><p>Planning an advertising campaign is a crucial stage in any company. If this is not done, advertising campaigns often become chaotic and random. It leads to a decrease in efficiency and an increase in advertising costs. Therefore, any advertising campaign requires serious preparation. Its planning should be done step by step:</p>



<ol class="wp-block-list">
<li><strong>Conducting advertising research</strong> &#8211; it is necessary to do this in certain areas. These include the study of the marketing situation and analyzing the initial competitive conditions in the market or its segment.</li>



<li><strong>Determination of the target audience</strong> &#8211; it is essential to establish a portrait of the buyer and a list of advertised products and services.</li>



<li><strong>Formation of goals of the planned advertising campaign</strong> &#8211; different services can form their own advertising goals.</li>



<li><strong>Development of a creative advertising strategy</strong> &#8211; it is about the concept and the main grand idea of the advertising campaign.</li>



<li><strong>Choosing the means of distribution of advertising</strong> &#8211; you need to decide on the frequency and timing of advertising in them. It is advisable to dwell on several options for advertising.</li>



<li><strong>Determination of the actual size of funds</strong> &#8211; it is what will be used for advertising. Considering this, the adjustment of the advertising campaign plan is carried out. For example, suppose there is a shortfall in the allocated funds. In that case, it is allowed to change the frequency of advertising, reduce the publication area, or change the broadcast time of the advertising message.</li>



<li><strong>Making a detailed plan of placement and publication of advertising</strong> &#8211; You will have to specify the means of distribution of advertising, the frequency of messages, and timing. All this must be clarified and coordinated according to the real money allocated to the campaign. You can use a <a href="https://www.adfixus.com/post/what-is-a-demand-side-platform-dsp" target="_blank" rel="nofollow noopener">DSP</a> (Demand Side Platform) to purchase ad placements on other websites easily</li>
</ol>



<p>One of the most critical stages of planning is to define goals. They should be formulated concretely and clearly. As a rule, you describe them in economic or communicative efficiency parameters. It can be, for example, bringing the knowledge of a new product to 80% of the <a href="https://www.trickyenough.com/how-to-make-a-target-audience-research/" target="_blank" rel="noreferrer noopener">target audience</a> or increasing sales by 10%. The goal should be realistic and achievable.</p>



<h2 class="wp-block-heading" id="h-what-else-is-worth-knowing-when-planning">What else is worth knowing when planning?</h2>



<p>When determining the target audience, you should consider that there may be many potential consumers of the product. However, only a few will become real customers. Not all potential consumers represent a great interest for the advertiser. And only the part, that can pass into the category of leading customers, has the right to be called a target audience.</p>



<p>The study of the target audience helps to form hypotheses about the general motives of the target group&#8217;s purchasing behavior. Therefore, it is worth using this when developing the main grand idea of the advertising campaign, designing the creative concept and advertising messages, and choosing the <a href="https://www.trickyenough.com/omnichannel-marketing-successes-automation/" target="_blank" rel="noreferrer noopener">optimal channels of advertising</a> information.</p>



<p>It is essential to establish the term and duration of the campaign and the frequency of repetition of information. The duration of an intensive action system is often determined by the average time to make an acquisition decision. It is usually 2-4 weeks.</p>



<p>Another thing to remember when planning is that it does not make sense to run an uninterrupted campaign for a long time in most cases. It will be much better to take a break between active advertising periods. This will be correct to focus on the seasonality of customer demand and to plan the peaks of the campaign. It will give time to develop an interest in the advertised product.</p>



<p>The self-serve platform for advertisers allows to launch, control, and optimize advertising campaigns using extended information panels with an easy and understandable interface, which has a lot of advantages. It includes the ability to set up multi-level targeting and calculate potential reach before launching a campaign.</p>



<p><strong>Suggested:</strong></p>



<p><a href="https://www.trickyenough.com/manage-your-ppc-campaigns-with-amazon-virtual-assistants/" target="_blank" rel="noreferrer noopener">Manage Your PPC Campaigns with Amazon Virtual Assistants</a>.</p>



<p><a href="https://www.trickyenough.com/how-ai-can-improve-your-digital-marketing-campaigns/" target="_blank" rel="noreferrer noopener">How AI Can Improve Your Digital Marketing Campaigns</a>?</p>



<p><a href="https://www.trickyenough.com/how-to-construct-an-effective-email-marketing-campaign/" target="_blank" rel="noreferrer noopener">How to Construct an Effective Email Marketing Campaign</a>?</p>
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<p>The post <a href="https://www.trickyenough.com/effective-steps-in-planning-an-ad-campaign/">7 Effective Steps in Planning an Ad Campaign</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
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		<post-id xmlns="com-wordpress:feed-additions:1">83366</post-id>	</item>
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		<title>For Better Use, How to Improve the Performance of Google Adwords?</title>
		<link>https://www.trickyenough.com/improve-the-performance-of-google-adwords/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=improve-the-performance-of-google-adwords</link>
					<comments>https://www.trickyenough.com/improve-the-performance-of-google-adwords/#comments</comments>
		
		<dc:creator><![CDATA[Envora Agency]]></dc:creator>
		<pubDate>Mon, 21 Jun 2021 07:19:41 +0000</pubDate>
				<category><![CDATA[Digital Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[adword]]></category>
		<category><![CDATA[adword campaign]]></category>
		<category><![CDATA[adwords]]></category>
		<category><![CDATA[AdWords View]]></category>
		<category><![CDATA[Campaign]]></category>
		<category><![CDATA[campaigns]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[digital marketing agency]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
		<guid isPermaLink="false">https://www.trickyenough.com/?p=33800</guid>

					<description><![CDATA[<p>Adword is an online advertising platform developed by Google, where advertisers have to pay for product listing, service offering, or display brief advertisements. The Google ads help businesses of all sizes, whether big or small, by driving qualified traffic to their site and improving brand awareness. Besides these two advantages, there are so many other...</p>
<p>The post <a href="https://www.trickyenough.com/improve-the-performance-of-google-adwords/">For Better Use, How to Improve the Performance of Google Adwords?</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>Adword is an<a href="https://www.trickyenough.com/plan-for-advertising-your-busines/" target="_blank" rel="noopener"> online advertising platform</a> developed by Google, where advertisers have to pay for product listing, service offering, or display brief advertisements. The Google ads help businesses of all sizes, whether big or small, by driving qualified traffic to their site and improving brand awareness.</p>



<p>Besides these two advantages, there are so many other benefits of choosing Google ads for your business that are&nbsp;</p>



<ul class="wp-block-list"><li>Adwords identifies which audience is searching for your products</li><li>Adwords remind users of what they searched for previously, keeping your brand on the top.</li><li>Adwords work faster than Search engine optimization</li><li>Adwords help to reach more customers with Gmail.</li><li>Adwords advertisement builds a more extensive customer for your brand or business.</li><li>Adwords ads can be scheduled to reach the right customer at the right time.</li><li>100% measurable and Scalable Adwords are.</li><li>Through Adwords, customer can easily convenience to make the purchase</li><li>Adwords enhances Ad visibility</li><li>Adwords strategies based on users demographics or location</li><li>Adwords increase customers and generate more leads</li><li>Adwords is considered a flexible marketing platform</li><li>You can notice the result fast when you run Google ads campaign for your business</li><li>Adwords remarket the customers with the best offers.</li><li>Adwords increases the conversion rate and revenue of your business.</li></ul>



<p>Now through the above points, you know why running Adwords is beneficial for your business. As we all know, Adwords play an essential role in the transformation of digital marketing in the past.</p>



<p>If you are managing a Google Adwords campaign, it is so good that you are grabbing an opportunity to grow your business. Still, the question arises: do you know how to improve the performance of Google AdWord? Maybe, you don’t know there is no worry if you can’t tell from this article that you will see how you can improve the performance of Google Ad Words. If you know, you should still read this article because maybe you only know some points, but you will know all topics from this article. So let’s start it is time to gain some knowledge and ideas that can be good for your business.</p>



<h2 class="wp-block-heading">1. Choose better keyword</h2>



<p><a href="https://www.trickyenough.com/future-of-keyword-research-in-seo/" target="_blank" rel="noreferrer noopener">Choosing a keyword</a> is considered the most basic improvement you can make at the time of search campaigns. However, if you don’t know how to select the right keyword, it can be negatively or wrongly impact your advertisement campaign.</p>



<p>So let’s help you to understand by an example.</p>



<p>So imagine I am selling “fish food,” and I wanted to get customers who wanted to ‘buy fish food; then the good keyword to target audiences is ‘buy fish food.’ and if I want to get that customers who are searching for best fish food then I will target the audience by the keyword ‘best fish food.’</p>



<h2 class="wp-block-heading">2. Try a different bid strategy</h2>



<p>Take some time to know the pros and cons of bid strategies for advertisers to utilize. Two types of bid strategy are those you manage yourself like manual and enhance manual CPC., and the other is automated by google(Smart bid strategies). Also, give some time to your campaigns to understand the build on the performance and learning algorithm.</p>



<h2 class="wp-block-heading">3. Check quality score</h2>



<p>1-10 is the criteria through which Google measures quality score.</p>



<p>The elements that affect quality score are&nbsp;</p>



<ul class="wp-block-list"><li>Landing page experience</li><li>Ad relevance</li><li>Excepted Click-Thru-Rate</li></ul>



<p>Remember that taken care of the landing page and Ad relevancy from time to time is essential. If your ad is compelling and boring, there is a high chance of low CTR.</p>



<h2 class="wp-block-heading">4. Identify irrelevant terms</h2>



<p>If your ads are being displayed for terms that have no relation to your business, you are wasting your money and time, but it is also affecting your business growth. Firstly you have to identify that irrelevant terms and should add them as negative keywords.</p>



<p>Here are some tools through which you can identify irrelevant terms listed below.</p>



<ul class="wp-block-list"><li>Google Ads Draft and experiment</li><li>Ad performance Script</li><li>Ad performance report identifies Ad groups with missing Expanded Text ads.&nbsp;</li></ul>



<h2 class="wp-block-heading">5. Target your competitors</h2>



<p>Google has limited the use of the brand in the ad copy. However, it does not mean you lose all opportunities to target your competitors. Google ads still give you the chance to allow <a href="https://www.trickyenough.com/relevant-targets-guest-post-outreach/" target="_blank" rel="noreferrer noopener">targeting keywords related to your competitor’s</a> services or products. You can understand easily with the following example.</p>



<p>For example, if you are in the direct competition With company ABC, you should target consumers who are not satisfied with company ABC’s products. In this example, consider placing your <a href="https://www.trickyenough.com/why-use-long-tail-keywords/" target="_blank" rel="noreferrer noopener">bid on a long-tail keyword </a>such as ‘how to cancel ABC service.’You don’t have to use ABC’s name in your ad copy.</p>



<h2 class="wp-block-heading">6. Advertise locally</h2>



<p>Suppose you are not focusing on local customers. In that case, you are losing an excellent opportunity to profit because Google says that seventy-two percent of users who do a local search end up check in a store within 5 miles. Fifty percent of those internet users visited a store on the same day, and twenty-eight percent of users purchase from that particular store.</p>



<p>To display the locality of your business. You can use the extensions which can present location on a map or include your city, town, or village of residence in the description line of the Ad.</p>



<p>For example, if your business residence is in H.no-0xx Modinagar Delhi, you can mention it in your Ad campaigns so the people who also live in Delhi can reach you.</p>



<h2 class="wp-block-heading">7. Work on Brand awareness</h2>



<p>It is essential to focus also on brand awareness. In Google research, it is analyzed that search ads can increase brand awareness by 80% when utilized properly. Properly means in search ads means focusing your attention on the company. If a person doesn’t know about the company or its brand name, he will surely not make a purchase. So firstly, focus on increasing the brand awareness of your company and product.</p>



<h2 class="wp-block-heading">8. Offering mobile friendly</h2>



<p>Seventy percent of the mobile searchers call a business directly from the Google search. Therefore, it is essential to make your services through telephone interaction. Additionally, if you are a business offering mobile advertising, it is an excellent opportunity to reach a more comprehensive audience section.</p>



<h2 class="wp-block-heading">9.Try a different scheme or offers which other online business people don’t use till now</h2>



<p>If your business is smoothly going on the internet also and you are getting customers from it. Then, of course, it is too good. But are you getting more customers than your competitors? If not, you should choose those offers that no one else decides to increase your customer engagement. Show your that offers in your advertisement, of course, and the most audience will attract from your scheme or offer if it is unique.</p>



<h2 class="wp-block-heading">Final thoughts</h2>



<p>Not everything is perfect on its own. We have to make efforts and utilize time to make it perfect and beneficial. Similarly, Google Adwords is the best platform for advertising, but we have to use some time and make some efforts to make it more useful for our products and services. Remember that regular account maintenance is essential on Google ads. Always keep testing new strategies and methods to expand your business and to<a href="https://www.trickyenough.com/why-web-building-can-take-your-brand-to-the-next-level/" target="_blank" rel="noreferrer noopener"> increase brand awareness</a>.</p>



<p>Suggested: </p>



<p><a href="https://www.trickyenough.com/pay-per-click/" target="_blank" rel="noreferrer noopener">A blog content Pay Per Click Traffic System That Works 100%</a></p>



<p><a href="https://www.trickyenough.com/measuring-adwords-view-conversions/" target="_blank" rel="noreferrer noopener">Measuring The Value Of AdWords View-Through Conversions</a></p>



<p><a href="https://www.trickyenough.com/ppc-mistakes-campaign/" target="_blank" rel="noreferrer noopener">3 PPC mistakes that have to be eradicated from your next campaign</a></p>
<p>The post <a href="https://www.trickyenough.com/improve-the-performance-of-google-adwords/">For Better Use, How to Improve the Performance of Google Adwords?</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
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		<post-id xmlns="com-wordpress:feed-additions:1">33800</post-id>	</item>
		<item>
		<title>How to Protect Your Company from Online Attacks and Smear Campaigns?</title>
		<link>https://www.trickyenough.com/how-to-protect-your-company-from-online-attacks-and-smear-campaigns/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=how-to-protect-your-company-from-online-attacks-and-smear-campaigns</link>
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		<dc:creator><![CDATA[Joseph]]></dc:creator>
		<pubDate>Thu, 25 Mar 2021 11:13:59 +0000</pubDate>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Campaign]]></category>
		<category><![CDATA[campaigns]]></category>
		<category><![CDATA[Online Attacks]]></category>
		<category><![CDATA[Online Attacks and Smear]]></category>
		<category><![CDATA[online security]]></category>
		<category><![CDATA[Online Smear and Attacks]]></category>
		<category><![CDATA[secuirty]]></category>
		<category><![CDATA[secure]]></category>
		<category><![CDATA[security]]></category>
		<guid isPermaLink="false">https://www.trickyenough.com/?p=27494</guid>

					<description><![CDATA[<p>Every business is familiar with the occasional negative review, but what if there’s a pattern? A series of coordinated online attacks. Persistent efforts to leave negative reviews with the goal of damaging a business&#8217;s online reputation beyond repair. The first question many business owners ask is—what could make a person do something like this? They’re...</p>
<p>The post <a href="https://www.trickyenough.com/how-to-protect-your-company-from-online-attacks-and-smear-campaigns/">How to Protect Your Company from Online Attacks and Smear Campaigns?</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
]]></description>
										<content:encoded><![CDATA[
<p>Every business is familiar with the occasional negative review, but what if there’s a pattern? A series of coordinated online attacks. Persistent efforts to leave negative reviews with the goal of damaging a business&#8217;s online reputation beyond repair.</p>



<p>The first question many business owners ask is—what could make a person do something like this?</p>



<p>They’re likely a competitor attempting to improve their online rankings by reducing yours. Another scenario is that they’re a very sad individual who needs to create chaos to feel superior to others.</p>



<p>A lot of the time it’s challenging to fight this online abuse. Because of freedom of speech as a result of the <a href="https://constitutioncenter.org/interactive-constitution/amendment/amendment-i#:~:text=Congress%20shall%20make%20no%20law,for%20a%20redress%20of%20grievances." target="_blank" rel="noreferrer noopener nofollow">First Amendment</a>. Websites that post these reviews are also not held liable because of the Federal <a href="https://www.law.cornell.edu/uscode/text/47/230" target="_blank" rel="noreferrer noopener nofollow">Communications Decency Act</a>.</p>



<p>Thankfully, there are steps you can take to win this war and protect your business&#8217;s online reputation effectively.</p>



<h2 class="wp-block-heading">1. Use SEO as Your Business&#8217;s First Line of Defense Online Attacks</h2>



<p>The reason that smear campaigns and online attacks can be so harmful. They pollute what your audience sees about your business.</p>



<p>So if a potential customer were to Google your business. The first thing they see is a defamatory article, even if it&#8217;s false. It will put a dent in that prospect&#8217;s trust in your business.</p>



<p>The same is the case for your loyal customers. They, too, will have doubts.</p>



<p>So to <em>repair and manage your business&#8217;s reputation</em>, fix what they see <a href="https://www.trickyenough.com/ways-you-stay-safer-online/" target="_blank" rel="noreferrer noopener">Online Attacks</a>. When they search your business and related its key phrases.</p>



<p>Any keyword is relevant to your business that shows defamatory content about your business. You want to use the power of <a href="https://www.trickyenough.com/strategies-to-increase-search-engine-optimization-of-your-blog-posts/" target="_blank" rel="noreferrer noopener">Search Engine Optimization (SEO)</a> to out-rank them.</p>



<p>Beat them at their own little online game and make their posts not only invisible Online Attacks. But also irrelevant in Google and other search engines&#8217; eyes.</p>



<p>Drown out that toxicity with positive posts or even neutral web pages about your business.</p>



<p>This is the reason that reputable SEO companies offer business <a href="https://www.searchberg.com/reputation-management-services/" target="_blank" rel="noreferrer noopener nofollow">reputation management services</a> as well. They can help you push negative web pages that are part of smear campaigns. They can&#8217;t hurt anyone but the sad person who wrote them in the first place.</p>



<h2 class="wp-block-heading">2. Provide Incentives for positive reviews from loyal customers</h2>



<p>Target your satisfied customers and iterate how simple they are. It is for them to write a review as it would help your business to continue to provide them with top-notch service.</p>



<p>You may also add this as part of your client&#8217;s support conversation. <a href="http://www.twitter.com" target="_blank" rel="noreferrer noopener">Twitter</a> is another means to reach out to satisfied customers.</p>



<figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="1024" height="682" src="https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280-1024x682.jpg" alt="" class="wp-image-153908" srcset="https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280-1024x682.jpg 1024w, https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280-300x200.jpg 300w, https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280-768x512.jpg 768w, https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280-150x100.jpg 150w, https://www.trickyenough.com/wp-content/uploads/2021/03/client-3691432_1280.jpg 1280w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption">Image Credits: <a href="https://pixabay.com/photos/client-business-marketing-website-3691432/" target="_blank" rel="noreferrer noopener nofollow">Pixabay</a></figcaption></figure>



<p>A nuanced way to garner reviews is also by providing your customers with a <strong>QR code</strong>. They can scan on their phones. This is particularly helpful for placement on business cards which customers can just scan. It uses their smartphone and land on your review page (for example, on your business&#8217;s Google My Business page.)</p>



<h2 class="wp-block-heading">Online Attacks to Calls to Action (CTAs) </h2>



<p>(CTAs) are also <a href="https://www.forbes.com/sites/forbescoachescouncil/2018/12/26/why-your-call-to-action-needs-to-be-clear-and-compelling/?sh=25fb9eef801b" target="_blank" rel="noreferrer noopener">powerful</a>. You can print these and/or put them up on your website. This can work in areas of your business such as receipts, web pages, and even placeholders if it&#8217;s a physical business. Feel free to get creative because you want to remind your customers to leave reviews when they are satisfied with your service as much as is politely possible.</p>



<p>An easy example of a CTA for a review is: <strong><u>Satisfied with your service today? Please leave us a review because it helps us help you even better!&#8221;</u></strong></p>



<p>You can test different options for CTA&#8217;s with your customers and see which ones get the most responses, then stick with the one that gets you the most reviews.</p>


<div class="wp-block-image">
<figure class="aligncenter size-large is-resized"><img decoding="async" width="1024" height="682" src="https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673-1024x682.jpg" alt="" class="wp-image-153909" style="width:840px;height:auto" srcset="https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673-1024x682.jpg 1024w, https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673-300x200.jpg 300w, https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673-768x512.jpg 768w, https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673-150x100.jpg 150w, https://www.trickyenough.com/wp-content/uploads/2021/03/pexels-tima-miroshnichenko-5380673.jpg 1280w" sizes="(max-width: 1024px) 100vw, 1024px" /><figcaption class="wp-element-caption">Image Credits: <a href="https://www.pexels.com/photo/monochrome-photo-of-two-people-having-a-video-call-5380673/" target="_blank" rel="noreferrer noopener nofollow">Pexels</a></figcaption></figure></div>


<p>One thing that many coffee shops do now is teach their customer care representatives that whenever a customer says <a href="https://www.trickyenough.com/improve-productivity-boost-business-growth/" target="_blank" rel="noreferrer noopener">something positive about the business</a>, ask them to put that positive comment online while they are <em>still in the shop</em>.</p>



<p>They can have the customer come behind a designated iPad or computer where they can tell the customer how to leave their comment online.</p>



<p>You can implement the same principle with customer service in your business online when a customer makes a positive comment in their communications that’s not already part of an official review.</p>



<p>Use this wave of positivity to smother and drown the negative efforts of smear campaigns to repair your business&#8217;s reputation online.</p>



<h2 class="wp-block-heading">3. Respond and Gather Information like a Spy, Without Getting Emotional</h2>



<p>When you see someone consistently creating content and writing reviews that are geared toward damaging your business, that&#8217;s a problem because they’re not backing down.</p>



<p>So it&#8217;s time to go in with your <em>Sherlock Holmes</em> magnifying glass and take steps to uncover the identity behind this masked online ghoul.</p>



<p>An obvious sign of someone who is likely a competitor trying to reduce your business rankings is when the review&#8230; doesn’t seem like the person has used your business.</p>



<p>Negative customers often make good points on which a business can understand their shortcomings and improve. Smear campaign reviews, however, tend to make things up as they go.</p>



<p>They want a reaction from the public and you, and the worst thing you can do as a business is to give it to them.</p>



<p>When you come across someone like this, don&#8217;t get into a petty online fight in which you are explaining how their comments are nonsense. It only makes your business look either petty for dealing with a troll, or (worse) guilty of the troll&#8217;s accusations.</p>



<p>Looking guilty in this way can put your business in hot water and make it challenging to manage and <a href="https://www.searchberg.com/reputation-management-services/" target="_blank" rel="noreferrer noopener nofollow">repair your online reputation</a> afterwards because your customers will get an unpleasant whiff of this argument.</p>



<p>When you respond to this person&#8217;s comments, be graceful. Iterate that you’re committed to providing high-quality service to all your customers. Then ask about their customer details and contact information so that you can help them navigate their pain points.</p>



<h3 class="wp-block-heading">Think of them like a zit.</h3>



<p>The last thing you want to do is further exacerbate an existing, painful boil.</p>



<p>So instead, apply ointment.</p>



<p>Your goal with this particular person leaving disparaging remarks about you on the internet is to first <em>try to placate them and address their concerns </em>while also gathering information about them which will help you in case they do not let up with their abuse.</p>



<p>Tally a <em>list</em> of URLs, profiles, and any information that can <span style="box-sizing: border-box; margin: 0px; padding: 0px;">help <strong>identify </strong>and <strong>track</strong></span><strong> this person&#8217;s online activity and identity</strong>.</p>



<p>If they stop trying to hurt your business&#8217;s online reputation, great, you can move on.</p>



<p>But if they don&#8217;t let up, it&#8217;s time to use the knowledge you&#8217;ve gathered in your time as a Business Spy.</p>



<h2 class="wp-block-heading">4. Last line of defence: Legal action and its caveats</h2>



<p>Your last line in case using SEO, positive review, and addressing the person directly has not borne fruitful results is to pursue legal action.</p>



<p>You have to keep in mind that this is entirely a process that can be long, complex, and making money. The laws surrounding freedom of speech are less favourable to a business than they are to online discourse.</p>



<p>Also, the defendant can still write negative things about your business during litigation proceedings.</p>



<p>While this certainly can work, it’s an <em>uphill battle</em> and should <u>only</u> be considered as a <u>last resort</u> when all of your efforts to repair and manage your online reputation yourself have <em>not </em>been successful.</p>



<p>So fire up your best SEO practices, encourage your customers to leave positive reviews, and gather information to neutralize the negativity of online attacks.</p>
<p>The post <a href="https://www.trickyenough.com/how-to-protect-your-company-from-online-attacks-and-smear-campaigns/">How to Protect Your Company from Online Attacks and Smear Campaigns?</a> appeared first on <a href="https://www.trickyenough.com">Tricky Enough</a>.</p>
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