As your business begins to grow, your in-house IT team will struggle to cope with the increasing work pressures. This will slowly yet certainly draw their attention away from the core functionalities of your business. Data protection, cyber security, storage solutions, and user support are only a few tasks in a business that need your team’s utmost care and attention. However, businesses are now turning to managed IT services to work alongside their in-house teams to help cope with such situations, saving themselves valuable time and money in the process.
Moreover, today’s fast-paced and competitive world demands innovation and problem-solving skills from industry leaders. While a small group of IT professionals may not offer that, a managed IT services provider certainly can.
So, what are Managed IT Services?
Managed IT service is an operational design where a company’s information technology needs are outsourced to a third-party provider. This could mean outsourcing regular IT infrastructures, such as data storage solutions, network testing, and monitoring, connectivity solutions, software installations plus upgrades, and much more. Over the past few years, the demand for such services has increased exponentially because this service model allows companies to focus on the core functionalities of their business.
Here are 5 ways managed IT services can save you from unnecessary stress and allow you to focus on the core functionalities of your business.
1. Top-Notch Expertise
Companies spend huge sums of cash on the smooth functioning of their business. However, there are always those occasional issues that can only be resolved through valuable expertise. This could be in the form of a complicated network-related issue, software error, or a surprise malware attack. Having a team of experts on your payroll solely for such occasions will eventually prove very costly. This is where teaming up with a managed services company will vastly benefit your business.
A managed services company can reduce your stress with their professionals who handle problems that may not necessarily be your company’s forte. Additionally, engaging their services gives your company access to some of the industry’s leading IT experts while not having to employ them. In turn, this will be valuable to your business and worth your time and money. Here are only some of the plus points of hiring a managed IT service provider:
â€¢ Round-The-Clock Support
With managed IT services, you not only have top-notch experts handling your tasks, but they will also be at your disposal round the clock. So should your business run into an unexpected issue during peak hours or even in the middle of the night, you need not fret. You will have the leisure of having experts respond to and resolve your issue immediately. More importantly, your customers will continue to have a satisfactory and seamless experience with your company.
â€¢ Proactive Approach
With a team of managed IT services in your armory, you will have some of the best IT experts monitoring your company data and network. Managed services keep an eye out for susceptibilities such as security breaches that would otherwise burn a huge hole in your pocket. They have a proactive approach toward such threats and follow preventative measures that can stave off a full-fledged catastrophe.
Regulations are an important aspect of every business, as every company needs to follow a standard set of rules designed to keep data secure. Managed IT services have your business covered on this front too. Their experts are well-versed with all business compliance standards and ensure they are followed while carrying out all your daily tasks.
2. Reduced Overhead Costs
As mentioned earlier, owning a team of dedicated IT experts is vital yet expensive for any business. Alternatively, you could risk hiring a lesser experienced team of individuals, but with a susceptible and ever-changing online environment, this could prove costly. Meanwhile, managed services providers have the best and safest solution to your business’ IT requirements. With managed services, you can get expert-level IT services for a lot lesser cost than you would spend on employing a dedicated in-house IT team.
Managed services also offer clients money-saving packages that they can choose from. These include individual services as well as bundled ones. In some cases, businesses have the option to pick and choose only those IT services they need. From a company’s perspective, managed IT services will save you the hassle of hiring individuals and spending exorbitant amounts on benefits such as health and other related expenditures. So, now, whichever way you look at it, managed IT services are a great idea and a money-saving one too.
3. Focus On Core Objectives
Whether your business is flourishing or only getting started, your IT requirements are certain to grow with it. While this is a good sign for your company, it is imperative you stay focused on the core objectives or model of your business. Unfortunately, the problem with increasing tasks is that the pressure begins to build on a small-sized team of professionals, distracting them from their core activities. This is exactly where managed IT services make the difference to your business. They look after the day-to-day IT operations that do not require your constant attention but are vital to the business nonetheless. They boost productivity by allowing your in-house team of professionals to concentrate on their core duties.
4. Work Flexibility And Support As Needed
While a managed services provider is happy to assist with all your day-to-day IT requirements, it also allows you to choose services as per your needs. This work flexibility is an amazing option that allows you to scale up or scale down requirements as needed to help out with your day-to-day tasks. This would, of course, depend on the package that is chosen.
Apart from constant surveillance, managed IT services also offer round-the-clock support, even during high traffic times. While this is an integral part of the managed services model, very few in-house teams can promise the same. Managed IT service partners have dedicated professionals who are proactive and always monitor for susceptibilities. They are also on call and ready to assist with service-related issues at any time of the day. This will ensure that your core team of professionals remains productive all the time.
5. Reduced Downtime Through Reliable Point Of Contact
Managed providers offer businesses a host of IT services under a single provider. These services could be in the form of cloud computing, end-user support, a disaster recovery plan, data center solutions, cyber security, and much more. In the event of a threat, issue, or interruption with services, you need not speak to a host of people to get the problem solved. Instead, there will always be a single and dedicated point of contact to help you through it all. Managed IT services providers appoint a customer success manager (CSM) to help their clients through all their problems or requirements. The CSM acts as a liaison between a company and the provider. The main idea behind this is to resolve issues quickly. This, in turn, reduces the downtime to a bare minimum, which could otherwise result in huge losses to an organization.
As a growing company that is working towards a bright future, IT services are highly recommended as all systems, strategies, and models are excelling with the help of technology. Making use of IT services will only help your company to keep moving forward.