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Latest methods for Bug Tracking & What are the Standard issues in JIRA?

Bug Tracking using JIRA: Jira was built in the year 2003, and it is used to manage and track bugs in the...

Avatar Written by Anji Velagana · 4 min read >
Bug Tracking

Bug Tracking using JIRA:

Jira was built in the year 2003, and it is used to manage and track bugs in the development of software. Jira bug tracking tool is referred to as a generic ticking system. Of course, sometimes QA teams are not satisfied with Jira. Whether they are satisfied or not it does not affect in the Jira’s popularity in bug tracking because they have no choice other than Jira.

We have many other tools on the market to help in tracking the bugs, but no one can beat the Jira’s effectiveness in tracing. The best practices of efficient and Jira instance robust can be possible with Jira administration. Jira has the powerful planning features, workflow engines, and proper search function. It gives the full control to the products and also customizes workflows based on user requirements.

Features of Jira Bug Tracking:

  • Defecting life cycles
  • Defects are linking to enable traceability
  • Issues of comprehensive
  • Defect title, ID, and description
  • Severity
  • It treats all inside works as issues

Modern Technologies for Bug Tracking:

Finding track bugs and records in the software the critical tool that helps to achieve the requirements are nothing but Bug tracking tool.

The following are the latest methods for bug tracking:

  1. Bugzilla
  2. Backlog
  3. Sifter
  4. MantisBT
  5. Futuramo
  6. Fossil
  7. Lighthouse
  8. RT and RTIR
  9. Redmine
  10. Trello

Here Goes the Explanation:

  1. Bugzilla:

An open source tool which offers duplicate bug detection, robust search engine capabilities, patch viewer and time tracking is called Bugzilla. It provides the software which uses a low learning curve. We can grant access by leaving private comments and notes to the specific bugs. Bugzilla runs on PostgreSQL, Oracle, and MySQL. It also requires the Perl installation.

  1. Backlog:

For keeping work track for the future, we use a dedicated space called backlog. It also helps in doing list for the agility projects. Well, the prioritized backlog can broadcast all the things which intend our team to spend on customer’s internal work which doesn’t notice. We have another set of backlog called product backlog which gives the work list from the roadmap.

  1. Sifter:

Sifter always believes that it is not easy to manage the software of scale and it takes a reasonable amount of time for bugs. We can enjoy savings in the budget by using a sifter. It has the way codebase in-depth analyzing and understanding. For concluding bug testing sifter has a flowing system. By using sifter clear communication can be possible between people in the project.

  1. MantisBT:

MantisBT is compatible with PostgreSQL and MySQL. It is built on PHP programming. Access control can also be offered by MantisBT which change per project. Before several bug trackers, MantisBT was the only practical way. It also helps in discussing much software like FreeBSD and Linux. MantisBT has been kicking for fifteen years.

  1. Futuramo:

To provide better details about bugs we use one tool to allow images which are nothing but Futuramo. It is a visual ticketing solution and offers business partners and collaborators to exchange ideas effectively. Including time tracking, a slew of other modules can be provided by Futuramo. In this, we can add text as well as drawings to get better details about the bug.

  1. Fossil:

It is a cross-platform capable of distributed version control, wiki services, bug tracking, and blogging. It has the built-in interface and reduces the complexity of project tracking. It also helps to promote situational awareness. The technotes can be created to associate wikis in time rather than a topic. It is an open source tool and also let record milestones, process checkpoints, and blog entries.

  1. Lighthouse:

More common design can be approached to bug ticketing system. The tagging system is the strongest point of the lighthouse that makes bug hunting. Github is one of the apps that help lighthouse API to plug in, and it helps in bug management. The teams can be allowed on bugs through e-mail by email functionality while lighthouse is having feature itself.

  1. RT and RTIR:

Request Tracker(RT) is a support ticket platform for helpdesk questions, bugs, security relations, and support issues. If we send an email it will receive in the request tracker and used to access everyone in the team whereas autoresponder used to support the ticket management more effective. It can be possible because the users can acknowledge the email and also to manage tickets it can create custom scripts.

  1. Redmine:

Redmine is an open source project management which is still using from a decade and is compatible with PostgreSQL, SQ lite and Microsoft SQL. It is a flexible project management which is written by using Ruby. It is possible on rails framework. The features of Redmine include more than one project management at a time. Sometimes Redmine referred as more than bug tracker.

  1. Trello:

Trello helps in tracking of development progress (including buds). It helps to foster new ideas. Trello also used to help users to focus on the roadmap of a project or timeline. Trello’s platform is straightforward which keeps unique from remote locations also. Progress reporting abilities of trello can help to create project development history.


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What are the Standard issues in JIRA?

Bug Tracking

The primary aim of this Jira ticketing tool is to get informed about issues with the infrastructure. Actually, for good starting points, they don’t have the problems like customer complaint tickets, software malfunctions. Instead, they can track almost everything such as Jira to track CVs.

In fact, Jira comes with four standard issues.

They are:

  • Bug: a problem to be fixed
  • Epic: A significant work that may take a lot of time to complete
  • Task: The work yet to be completed
  • Story: That needs to be created

Bug: a problem to be fixed:

Initially, we capture bugs anywhere in our software projects. After discovering a bug then create an issue and add relevant details like severity level, descriptions, screenshots and more. By using software bug, we can represent many things like a project task and also leave request form.

Epic: A significant work that may take a lot of time to complete:

The epic can be created if we have large user stories and that want to split into small slabs. Suppose, if we have a pattern about several stories then also we have to create an epic, and finally they all should be bundled into a single group. To create an epic first navigate to the blog then click on the epic panel, finally click create epic. For example, when a data review fails at that time the user should install the Jira connector to Alteryx to investigate the discrepancy.

Task: The work yet to be completed:

When Jira story is broken into sub-tasks, then another task appeared from their parent stories on the sprint board. At that time we have some estimated options like the sub-tasks in hours and estimated stories in points. Then Jira will add all the sub-tasks into one then we can use the story points in sprint chart.

Story: That needs to be created:

Having a simple hierarchy of story has many advantages. By brushing backlog, we can split up the stories and purify the acquired benchmark until they meet INVEST standard. Then they are suitable for inclusion in a sprint. If we break down a story, then it seems like a little clunky by going to the new steps of creating new stories.


Jira can be called as issues collection and can be of many types like marketing project, website enhancement, software development management. Jira is a standard project management that uses many issues to track the tasks. The issue can be dependent on the requirements and the organizations. Of course, we discussed the standard issue, but we have some other issues such as helpdesk ticket, leave request and so on.

Written by Anji Velagana
Anji Velagana, a graduate in Electronics and Communication Engineering from Jawaharlal Technological University, Kakinada. He is currently working for MindMajix Technologies as a content strategist. Contact me on LinkedIn and Twitter.

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